FAQs
- What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?
- Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?
- How to contact TaxCloud?
- What are Home Rule States?
- How to register and obtain my Sales Tax License for Non-SST states?
- How to Close Your TaxCloud Account and Cancel Subscription
- How to Speak to a member of each state's DOR
- Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting
- Where to Find Your API Key & Login ID
- What is Nexus?
- What is Washington B&O Tax?
- Is shipping taxable?
- Understanding the difference between TaxCloud Starter and Premium Plans
- What is an order in TaxCloud?
- What are API calls and what do they do?
- Understanding the Differences Between Consolidated Transaction Report and the Detail Transaction Report
- Understanding the difference between sales tax and use tax
- How to manually return a transaction in TaxCloud?
- How do I confirm my filings have been submitted in SST / Streamline member states?
- I just got a filing frequency change notice, what should I do?