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FAQs

  • What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?
  • Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?
  • How to contact TaxCloud?
  • How to register and obtain my Sales Tax License for Non-SST states?
  • What are Home Rule States?
  • How to Close Your TaxCloud Account and Cancel Subscription
  • How to Speak to a member of each state's DOR
  • Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting
  • Where to Find Your API Key & Login ID
  • What is Nexus?
  • Is shipping taxable?
  • What is Washington B&O Tax?
  • Understanding the difference between TaxCloud Starter and Premium Plans
  • What is an order in TaxCloud?
  • What are API calls and what do they do?
  • Understanding the Differences Between Consolidated Transaction Report and the Detail Transaction Report
  • How to manually return a transaction in TaxCloud?
  • Understanding the difference between sales tax and use tax
  • How do I confirm my filings have been submitted in SST / Streamline member states?
  • Calculating sales tax on P.O. Boxes
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