What counts as an “order” for my subscription plan?
Each sale, refund, or return counts as one order. Applying an exemption certificate to an order counts as two orders.
Each transaction imported via CSV with a unique "order_id" counts as one order.
All imported orders sent to any jurisdiction or state count towards your monthly order limit, regardless of whether sales tax was collected.
Any API call that constitutes a unique tax rate lookup or address verification counts as 1/10th of an order towards your monthly order total.
Please note:
Orders above your order tier will be billed per order at the tier's per order price, unless you upgrade order tiers.
Orders from SST member states do not count toward the plan allotment, provided the merchant is on a Premium plan, enrolled in SST for the member states, and has no physical nexus in the member states.
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