

| TIC | Label | Level | Description |
|:---|:---|:---|:---|
| 91000 | Services | Top-level | Generic Services TIC. Services are generally exempt unless specifically enumerated as taxable by a state. If a service is separately stated from tangible personal property, look for it in a Service subcategory; if none matches and the service is taxable in your state, request a new TIC from TaxCloud; otherwise use 91000. |
| 91010 | ↳ Help Desk Support | under 91000 | Support in the use of computers or prewritten software, no other services. |
| 91011 | ↳ Computer Repair | under 91000 | Diagnosing/troubleshooting/repairing computer hardware; labor only, when separately stated. |
| 91020 | ↳ Voluntary Gratuity | under 91000 | A voluntary gratuity/tip given at the customer's discretion; generally not taxable. |
| 91021 | ↳ Mandatory Gratuity (20% or less) | under 91000 | A mandatory gratuity/service charge that is 20% or less of the sales price. |
| 91022 | ↳ Mandatory Gratuity (more than 20%) | under 91000 | A mandatory gratuity/service charge that is more than 20% of the sales price. |
| 91030 | ↳ Donations | under 91000 | A voluntary donation collected at point of sale; generally not taxable. |
| 91040 | ↳ Graphic Design Service | under 91000 | Graphic design services, no other services provided. |
| 91041 | ↳ Graphic Design Review Service | under 91000 | Review of graphic design work, no other services provided. |
| 91050 | ↳ Alarm Monitoring | under 91000 | Alarm system monitoring services. |
| 91051 | ↳ Alarm Repair Service | under 91000 | Alarm system repair services (labor only). |
| 91061 | ↳ Equipment Rentals | under 91000 | Rental of equipment. See 91060/91062-91065 for operator, parts, and use variants. |
| 91060 | ↳ ↳ Merchant Operated | under 91061 | Equipment rental where the merchant operates the equipment. |
| 91062 | ↳ ↳ Customer Operated | under 91061 | Equipment rental where the customer operates the equipment. |
| 91063 | ↳ ↳ Rental Parts or Supplies | under 91061 | Parts or supplies provided with an equipment rental. |
| 91064 | ↳ ↳ Sports or Amusement | under 91061 | Rental of sports or amusement equipment. |
| 91065 | ↳ ↳ Tax Exempt Project | under 91061 | Equipment rental for a tax-exempt project. |
| 91070 | ↳ Membership fees | under 91000 | Membership fees for a club or organization. See 91071-91073. |
| 91071 | ↳ ↳ Youth Club | under 91070 | Youth club membership fees. |
| 91072 | ↳ ↳ Health Club | under 91070 | Health club membership fees. |
| 91073 | ↳ ↳ Social or Civic Organization | under 91070 | Social or civic organization membership fees. |
| 91080 | ↳ Admission fees | under 91000 | Admission fees to an event, venue, or activity. See 91081-91085. |
| 91081 | ↳ ↳ Spectator Admission fees | under 91080 | Admission fees for spectators. |
| 91082 | ↳ ↳ Participant Admission fees | under 91080 | Admission fees for participants in an activity. |
| 91083 | ↳ ↳ Cultural Admission fees | under 91080 | Admission fees to cultural events/venues. |
| 91084 | ↳ ↳ Admissions to state parks | under 91080 | Admissions to state parks. |
| 91085 | ↳ ↳ Admissions to NASCAR Cup Series Championship Race at Homestead-Miami Speedway | under 91080 | Admissions to the NASCAR Cup Series Championship Race at Homestead-Miami Speedway. |
| 91090 | ↳ General (repair labor) | under 91000 | General repair labor, when separately stated from parts. |
| 91091 | ↳ Engraving Services Only | under 91000 | Engraving services only, no other services provided. |
| 91100 | ↳ Waste collection and removal services | under 91000 | Waste collection and removal services. |
| 91110 | ↳ Gift wrapping services, optional | under 91000 | Optional gift wrapping services. |
| 91150 | ↳ Educational Services | under 91000 | Educational services and courses (instructional), no other services provided. |
| 91151 | ↳ Bundled Transaction - Online Courses/Classes with Downloads | under 91000 | Online courses/classes bundled with downloadable digital content for a single price. |
| 91200 | ↳ Pet Services | under 91000 | Pet services (e.g., grooming, boarding). See 91201. |
| 91201 | ↳ ↳ Pet Sitting Services | under 91200 | Pet sitting services. |
| 91300 | ↳ Meat processing services of customer owned animal | under 91000 | Meat processing services performed on a customer-owned animal. |
| 91120 | Medical Services | Top-level | Medical services (parent category). |
| 91121 | ↳ Lab Testing Services | under 91120 | Laboratory testing services. |
| 91122 | ↳ Health Care Appointments | under 91120 | Health care appointment services. |




Services TICs

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

What is Sales Tax Sourcing?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

Understanding the difference between sales tax and use tax

How does New York handle sales tax on apparel under \$110?

What is Nexus?

What is Washington B&O Tax?

How do I know if I've reached Economic Nexus in a state?

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Is shipping taxable?

Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

Flags, Fuel & Agricultural TICs

Religious, Infant/Toddler & Collectibles TICs

Special Reporting & State Fees TICs

Business, Web Hosting, Construction & Household TICs

General & Administrative TICs

Foods & Beverages TICs

Telecommunications TICs

Computers, Electronics & Appliances TICs

Medical & Hygiene TICs

Clothing, Sports & Accessories TICs

Understanding Taxability Information Codes (TICs)

Taxability and TICs

Tax Concepts

TaxCloud Onboarding Webinars

What is TaxCloud's Premium Trial?

How to Set Up and Manage Locations

How to Take Your Integration Live

Preparing For Onboarding

**How to Download Debug Logs in TaxCloud for WooCommerce**

Getting Started

How to add/remove a contact from your TaxCloud account.

How to Update My New Business Address With The States?

Best Practices for your TaxCloud Account

Verify Your TaxCloud Account is Complete for Calculations

How to Enable & Disable Tax Collection in a State

How do I reset my Password?

Video: How to complete your TaxCloud Business Profile

How to Use Multi-Account Login

How to Close Your TaxCloud Account and Cancel Subscription

I have a new EIN. How does that impact my TaxCloud account?

TaxCloud Account Lockout Policy

Account Management

How to create a TaxCloud account?

Account Setup

How can I get a copy of my TaxCloud invoice receipt?

How Payment Methods Are Used For Billing and Tax Funding

How do I change my default payment method?

How to Add a Payment Method in TaxCloud

Billing and Payments

Account and Billing

Understanding the difference between TaxCloud Starter and Premium Plans

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Plans and Pricing

What are API calls and what do they do?

Where to Find Your API Credentials

TaxCloud System Status

TaxCloud's APIs

What happens if I go over my allotment of orders?

What is an order in TaxCloud?

Understanding the Minnesota Delivery Fee

How to Speak to a member of each state's DOR

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

How do I find my Merchant Number?

What Services Does TaxCloud Provide?

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

What is a multi-state id or sstid?

How do I confirm a rate with TaxCloud?

What is a voluntary seller?

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

Can TaxCloud help with my State Income Taxes?

What are Home Rule States?

Understanding Nexus Threshold Calculations

General

How to Add an Exemption Certificate to TaxCloud

How to Upload Exemption Certificates in Bulk

What is an Exemption Certificate?

Exemptions and Certificates

TaxCloud Audit Support Overview

How to contact TaxCloud?

Support and Resources

Does TaxCloud Handle Sales Tax License Renewals?

Nebraska - Enforcement of Lien Notice

How to register in a new state and obtain my Sales Tax License

Louisiana State Sales Tax Rate Update

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

When To Forward a State Notice to Taxcloud

Arkansas - Excise, Waste Tire or Withholding Wage Tax

California - CDTFA Statement of Account

Colorado SUTS Filing Reminder Notices

Connecticut - Delinquency Notice

Florida - Credit Memo

Indiana - Notice of Proposed Assessment

Michigan - Business Taxes Registration Summary of Changes

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Rhode Island - Failure to Renew

Tennessee - Notice of Overpayment

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

Wyoming - License Certificate

State Notices and Licenses

When does TaxCloud pull my tax funding?

Understanding Tax Reports and Drilling Into Transaction Details

Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

Using the Download Center for Reports

Reporting

How to Import Partial Refunds via CSV

CSV Template Required Fields and Column Descriptions

When is the deadline to upload my transactions to TaxCloud?

Why are exempt sales taxing in my import?

What is TaxCloud's policy regarding Transaction import timing?

Upload Standalone Returns via CSV

How to Upload Transactions via CSV

How to Format Your CSV File for Transaction Uploads

How to Troubleshoot CSV Upload Errors

Uploading Transactions via CSV

Uploading Historical and Marketplace Transactions via CSV

Transactions: Import and Export

Setting the Transaction Shipping Destination

How to Manually Add a Transaction

Transaction Timestamp Policy

How to Filter Transactions with Advanced Search

Managing your transactions

How to manually return a transaction in TaxCloud?

Can I edit a transaction?

How to View and Share Transaction Details

How to Locate a Transaction URL in TaxCloud

Transactions: Overview

Navigating Your Tax Dashboard

Transactions and Reporting

Understanding TaxCloud's Filing Costs & Filing Subscription

What are TaxCloud Filing Fees?

Understanding Your Tax Reporting Page

What does it cost for TaxCloud to file for me in non-SST states?

Does TaxCloud file Withholding Tax?

Filing: General

How to Request TaxCloud to Begin Filing Sales Tax Returns

How do I confirm my filings have been submitted in SST / Streamline member states?

How to Stop Filings with TaxCloud

How can TaxCloud assist with Filing?

Enabling Filing in TaxCloud (via Thresholds Page)

I just got a filing frequency change notice, what should I do?

How do I know if TaxCloud is filing for me in a state?

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

Filing: Managing Filing in TaxCloud

Does TaxCloud File in Louisiana?

South Dakota - Sales & Use Tax Return Paper Form

Filing: State-Specific Workflows

Managing Your Tax Thresholds

Filing and Compliance

Updating to TaxCloud's new Shopify App (June 2024)

Shopify Order Import in TaxCloud

Shopify Reporting FAQ

Connecting TaxCloud to Shopify

How to Mark Customers Tax Exempt in Shopify

Keeping your TaxCloud and Shopify collection states in sync 

Shopify

Why do my TaxCloud orders have Fallback rates in BigCommerce?

Connecting TaxCloud to BigCommerce

Marking a Customer Exempt in BigCommerce

Upgrading from the Legacy BigCommerce Integration

BigCommerce

How to connect my Odoo store to TaxCloud

How to Connect my TaxCloud Account to Odoo Sale (Loyalty)

How To Connect my TaxCloud Account to Odoo Sale (Loyalty) - Delivery

How to Connect my TaxCloud Account to Odoo eCommerce

How to Connect my TaxCloud Account to Odoo Sale

How to Connect my TaxCloud Account to Odoo Amazon/TaxCloud Bridge

How to Connect my TaxCloud Account to Odoo TaxCloud & Subscriptions

Upgrading TaxCloud Modules in Odoo

Odoo

Connecting TaxCloud to WooCommerce

Enabling Exemptions In TaxCloud for WooCommerce

How to Configure WooCommerce Order Capture Behavior with TaxCloud

Understanding WooCommerce Integration Modes

How to Download Debug Logs in TaxCloud for WooCommerce

How to Enable Rate Limiting in TaxCloud for WooCommerce

WooCommerce

Troubleshooting QuickBooks Online Tax Calculation Errors

QuickBooks Online Integration: How to Resolve a Missing Account, Product Code, or Sales Tax Item Error