Upgrading from the Legacy BigCommerce Integration

If you're using the TaxCloud [Legacy] app for BigCommerce, you can upgrade to the current TaxCloud app at any time. The new app provides improved setup and stability improvements.

Considerations

  • We recommend performing the upgrade during off-peak hours to avoid impacting sales tax calculation and capture for BigCommerce orders.
  • If any orders do come in during the brief upgrade window:

Steps

  1. Uninstall the legacy app.
    1. In BigCommerce, go to Apps > My Apps.
    2. Click Uninstall on the TaxCloud app.
  2. Install and configure the TaxCloud app as described here.
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