Upgrading from the Legacy BigCommerce Integration
If you're using the TaxCloud [Legacy] app for BigCommerce, you can upgrade to the current TaxCloud app at any time. The new app provides improved setup and stability improvements.
Considerations
- We recommend performing the upgrade during off-peak hours to avoid impacting sales tax calculation and capture for BigCommerce orders.
- If any orders do come in during the brief upgrade window:
- BigCommerce will perform fallback tax calculations. For more information, including fallback tax options, refer to the BigCommerce tax documentation.
- You can upload those orders to TaxCloud to ensure that they are included for reporting and filing.
Steps
- Uninstall the legacy app.
- In BigCommerce, go to Apps > My Apps.
- Click Uninstall on the TaxCloud app.
- Install and configure the TaxCloud app as described here.