How to Configure WooCommerce Order Capture Behavior with TaxCloud

By default, WooCommerce and TaxCloud work together to capture sales tax when orders are marked as Completed in WooCommerce. Depending on your business model, you may prefer to capture orders earlier (as soon as they are paid) instead of waiting until they are shipped.

This guide explains how order capture works by default and how to change your order status behavior for your TaxCloud integration.

Choosing the Right Capture Setting

• Leave unchecked (default): Capture only when orders are marked Completed → best for physical goods that require shipping.
• Check Capture Orders Immediately: Capture as soon as orders are Processing (paid) → best for digital products, services, or stores with long shipping times.

Default Behavior: Capture on Completed Orders

• When a WooCommerce order is set to Completed, TaxCloud marks the order as Captured.
• If an order is in any other status (e.g., Pending Payment, On Hold, or Processing), it will not import to TaxCloud as captured.
• This is ideal for stores where tax should only be finalized after fulfillment.

Capture Orders Immediately

For stores that want to capture sales tax as soon as payment is received (Processing status), you can enable immediate capture in the integration settings.

How to Enable Immediate Capture

1. In your WooCommerce store, go to:

   WooCommerce > Settings > Integration > TaxCloud for WooCommerce

   

2. Scroll to Advanced Settings.

3. Check the box for Capture Orders Immediately.

   

4. Click Save changes.

Once enabled, TaxCloud will capture orders as soon as they move into the Processing status in WooCommerce.