Why are My WooCommerce Orders Not Importing to TaxCloud?

Be sure to check your order status. WooCommerce orders do not import into TaxCloud as "captured" until they are showing as "Completed" in WooCommerce.

If an order status is "Pending Payment", "On Hold", or "Processing" within WooCommerce, it will not yet import to TaxCloud.

See here for more information about order statuses in WooCommerce.

If your order is in the "Completed" status, but does not appear in your TaxCloud account, please reach out to Support and we can help check into it further for you.

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