How to Request TaxCloud to Begin Filing Sales Tax Returns

TaxCloud can file your sales tax returns in every U.S. state. To get started, the steps you’ll take depend on whether the state is a Streamlined Sales Tax (SST) Member or a non-SST state. Some states, like Tennessee and Pennsylvania, fall into both categories depending on your nexus type.

This guide explains exactly what to do—and by when—to ensure your filings are processed on time.

🕑 Filing Request Deadline

To ensure your returns are filed on time, all filing requests—including complete and accurate information—must be submitted to TaxCloud Support before the end of the month for the filing period you want covered.

Example: To have TaxCloud file your May sales tax returns (which are due in June), you must submit your request—with all required and accurate information—no later than May 31st.

This deadline applies to both SST and non-SST filings. Incomplete or inaccurate submissions may result in delays or missed filings.

If You Want TaxCloud to File in an SST State

TaxCloud is a Certified Service Provider (CSP) for the Streamlined Sales Tax (SST) Program, which includes 24 member and associate member states.

SST Member States:

Arkansas, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania (remote sellers only), Rhode Island, South Dakota, Tennessee (remote sellers only), Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.

📌 Note: Pennsylvania and Tennessee are associate members of SST.

• If you are a remote seller with no physical presence, follow the SST process below.
• If you have a physical presence, follow the non-SST process in the next section.

To Enable Filings in SST States:

Email our Customer Support team at support@taxcloud.com with:

• Your TaxCloud Account Number
• The SST state(s) you’d like us to begin filing in

Deadline Reminder: Requests must be submitted by the last day of the month for the sales period you want us to file.

If You Want TaxCloud to File in a Non-SST State

For non-SST states, we require additional information—including tax portal credentials—to begin filing on your behalf.

Non-SST States:

Alabama, Alaska, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Hawaii, Idaho, Illinois, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, Oregon, Puerto Rico, South Carolina, Texas, Virginia, Tennessee (physical presence), Pennsylvania (physical presence)

📌 Note: Tennessee and Pennsylvania require different steps depending on your nexus:

• Remote sellers: use the SST process above
• Physical presence: follow the steps below and provide portal access

To Enable Filings in Non-SST States:

Email service@taxcloud.com with the following information:

Required Information:

• State(s) you’d like to begin filing in

  Sales Tax ID for each state

  State portal login credentials:

  • Username
  • Password

• Filing frequency (monthly, quarterly, annually)

  Filing start period (e.g., May 2025)

  Contact information for the person responsible for tax filings:

  • Name
  • Phone number
  • Email address

Additional Info by State:

A handful of states require some additional information beyond the standard list above. If you are requesting filing in any of the states below, please include the applicable details in your support request to avoid delays.

• Arizona: Include your PIN
• Florida: Include your Business Partner Number
• Louisiana:
  • Physical Nexus (Direct Seller): Must register with both state and applicable jurisdictions; provide all portal credentials
  • Economic Nexus (Remote Seller): Provide state-level credentials only
• Pennsylvania (physical presence): Also include one of the following:
  • Letter ID from a PA notice
  • Online Business Confirmation Number
  • One of the last 5 payment amounts to PA
  • A return line item amount from your most recent PA return
• Texas: Include your Webfile ID
• Washington B&O: Include your WA Business License Number

⏰ Filing Deadline Reminder:

All information must be submitted before the last day of the month for the period you're requesting filing. (e.g., submit by May 31 to file for May sales due in June.)

ℹ️ About Washington B&O Tax

The Washington Business & Occupation (B&O) Tax is a gross receipts tax, calculated on your business’s total income from Washington-based activity—not profit. It applies in addition to sales tax and is generally required for any business that meets the threshold to collect and file sales tax in Washington.

If you'd like TaxCloud to file your B&O return, include your Washington Business License Number in your request.

Still Have Questions?

If you're unsure which process applies to your situation or need help gathering your information, reach out to service@taxcloud.com. We’re happy to help!