# What's changing?

## Filing costs & options for new customers

TaxCloud customers now have the **option to “pay as you go” for filings**, where they are billed in the next invoice following the filing submission to the state/jurisdiction; **or to sign up for a filing subscription plan that will provide savings on the cost per filing** as the volume of filings increases, and discounts for annual subscriptions.


1. $45 fixed cost for pay-per-filing that is billed on invoice after the filings are submitted. *(without an active filing subscription)*
2. Monthly or Annual filing subscription plans billed at the beginning of the invoice period with an allotment of included filings (more information below)


:::info
We are transitioning to a subscription-based pricing model for TaxCloud direct filing services.

We will offer two subscription options:

* Monthly and Annually.
* Annual plans come with a volume discount.

:::

## Subscription options

* Monthly Subscription
* Annual Subscription

## Subscription tiers

Both subscription options allow you to choose a specific number of returns based on your business needs.

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:::info
***Note***\*: Not all states are equal; filing in Colorado (CO) and Louisiana (LA) is more complex and requires significantly more attention on the TaxCloud side to ensure accuracy. These filing complexities have been around for a long time due to the following reasons:\*

:::

* ***Colorado*** *is a home rule state, where more than 70 local governments (municipal or county) administer their own local taxes in addition to the state sales tax.*
* ***Louisiana***\*, like Colorado, is unique in that sales and use taxes are levied and collected by multiple, independent taxing authorities. Louisiana lacks a single centralized sales tax collecting agency, with sales taxes being collected both at the state and local levels, on a parish-by-parish or even municipality-by-municipality basis. Depending on the local jurisdiction, responsibility for collecting local sales and use taxes may fall to local sheriffs, police juries, school boards, or specifically empowered sales tax departments of local government. Additionally, Louisiana is the only U.S. state under a civil law jurisdiction, which results in a myriad of "exemptions" and "exclusions" from taxation that often do not apply uniformly at the state and local levels.\*


:::info
*There will be a surcharge of $60 for Colorado and $30 for Louisiana, charged in arrears each month after the returns are filed. This surcharge is above and beyond the subscription price.* 

:::

## Commitment to fair pricing

We are committed to providing fair pricing for sales tax services. Our new direct filing pricing ensures that the more returns you buy, the lower the cost per return.

By moving to a subscription-based model, we aim to offer more flexibility, better value, and improved service for our customers.

## Already using TaxCloud?

If you are currently on your 30-day free trial or already using TaxCloud and have any questions, reach out to us at service@taxcloud.net or click the button below.

**[Contact Support](/doc/understanding-taxclouds-filing-costs-filing-subscription-eKyaThBvyn)**

## New to TaxCloud?

If you’re new to TaxCloud, contact our Sales team to get answers to all your questions. We’ll help you determine if TaxCloud is the right fit for your needs.

**[Talk to Sales](https://taxcloud.com/talk-to-sales/)**

## Why are we changing our filing costs?

These changes are designed to offer the best value and service quality, helping our customers manage filing needs more efficiently and cost-effectively.

By transitioning to a subscription-based pricing model, we aim to provide:

* Cost efficiency and value, particularly for high-volume filers
* Predictable and manageable costs
* Streamlined billing processes

## Cost efficiency and value

The new pricing model offers cost efficiency and value. For customers who need to submit 15 or more returns per month, the price per return will be $33. This ensures that high-volume filers get the best value, with deeper discounts in subsequent tiers.

Additionally, there is a discount for annual subscriptions, allowing you to save more compared to monthly plans and better manage your budget.

## Predictable and manageable costs

Our new subscription model offers clear and predictable pricing. Each subscription tier includes a specific number of filings, making it easy for you to choose the plan that fits your needs. You will be billed at the beginning of the subscription period based on your chosen tier, and any extra filings will be billed at the end of the period, ensuring there are no hidden fees or surprises.

## Streamlined billing and revenue reporting

By moving to a subscription model for direct filing, we are aligning the way we charge for order subscriptions. You will receive a single, consolidated invoice, reducing administrative tasks and making it easier to manage your subscriptions. Additionally, having consistent renewal dates for both order and filing subscriptions further streamlines the process.

## Additional Benefits

**Easy overages**: Should you exceed your filing allotment, overages will be billed at your subscription’s reduced per-filing rate, and unused filings will not roll over to the next month or year.

Understanding TaxCloud's Filing Costs & Filing Subscription

Managing Your Tax Thresholds

South Dakota - Sales & Use Tax Return Paper Form

Does TaxCloud File in Louisiana?

Filing: State-Specific Workflows

Enabling Filing in TaxCloud (via Thresholds Page)

How can TaxCloud assist with Filing?

How do I confirm my filings have been submitted in SST / Streamline member states?

How do I know if TaxCloud is filing for me in a state?

I just got a filing frequency change notice, what should I do?

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

How to Request TaxCloud to Begin Filing Sales Tax Returns

How to Stop Filings with TaxCloud

Filing: Managing Filing in TaxCloud

Does TaxCloud file Withholding Tax?

Understanding Your Tax Reporting Page

What are TaxCloud Filing Fees?

What does it cost for TaxCloud to file for me in non-SST states?

Filing: General

Filing and Compliance

What is TaxCloud's Premium Trial?

How to Take Your Integration Live

Preparing For Onboarding

TaxCloud Onboarding Webinars

How to Set Up and Manage Locations

Getting Started

How Payment Methods Are Used For Billing and Tax Funding

How can I get a copy of my TaxCloud invoice receipt?

How do I change my default payment method?

How to Add a Payment Method in TaxCloud

Billing and Payments

How to create a TaxCloud account?

Account Setup

TaxCloud Account Lockout Policy

I have a new EIN. How does that impact my TaxCloud account?

How to Close Your TaxCloud Account and Cancel Subscription

How to Use Multi-Account Login

How to add/remove a contact from your TaxCloud account.

Verify Your TaxCloud Account is Complete for Calculations

Video: How to complete your TaxCloud Business Profile

How do I reset my Password?

How to Enable & Disable Tax Collection in a State

How to Update My New Business Address With The States?

Best Practices for your TaxCloud Account

Account Management

Account and Billing

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Understanding the difference between TaxCloud Starter and Premium Plans

Plans and Pricing

TaxCloud System Status

Where to Find Your API Key & Login ID

What are API calls and what do they do?

TaxCloud's APIs

Understanding Nexus Threshold Calculations

How do I confirm a rate with TaxCloud?

How do I find my Merchant Number?

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

What Services Does TaxCloud Provide?

What happens if I go over my allotment of orders?

What is a voluntary seller?

What is an order in TaxCloud?

Can TaxCloud help with my State Income Taxes?

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

How to Speak to a member of each state's DOR

What are Home Rule States?

What is a multi-state id or sstid?

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

Understanding the Minnesota Delivery Fee

General

What is an Exemption Certificate?

How to Upload Exemption Certificates in Bulk

How to Add an Exemption Certificate to TaxCloud

Exemptions and Certificates

How to contact TaxCloud?

TaxCloud Audit Support Overview

Support and Resources

Michigan - Business Taxes Registration Summary of Changes

Rhode Island - Failure to Renew

Colorado SUTS Filing Reminder Notices

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

Florida - Credit Memo

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

Arkansas - Excise, Waste Tire or Withholding Wage Tax

Louisiana State Sales Tax Rate Update

Does TaxCloud Handle Sales Tax License Renewals?

How to register in a new state and obtain my Sales Tax License

Indiana - Notice of Proposed Assessment

Nebraska - Enforcement of Lien Notice

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Tennessee - Notice of Overpayment

When To Forward a State Notice to Taxcloud

Wyoming - License Certificate

Connecticut - Delinquency Notice

California - CDTFA Statement of Account

State Notices and Licenses

Navigating Your Tax Dashboard

Understanding the Dashboard in Your <PERSON> Account

Navigating the TaxCloud Portal

Uploading Historical and Marketplace Transactions via CSV

How to Import Partial Refunds via CSV

CSV Template Required Fields and Column Descriptions

What is TaxCloud's policy regarding Transaction import timing?

When is the deadline to upload my transactions to TaxCloud?

Why are exempt sales taxing in my import?

Uploading Transactions via CSV

How to Upload Transactions via CSV

Transactions: Import and Export

Can I edit a transaction?

How to Locate a Transaction URL in TaxCloud

Managing your transactions

Transaction Timestamp Policy

How to Filter Transactions with Advanced Search

How to manually return a transaction in TaxCloud?

Setting the Transaction Shipping Destination

How to Manually Add a Transaction

How to View and Share Transaction Details

Transactions: Overview

Using the Download Center for Reports

Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

When does TaxCloud pull my tax funding?

Understanding Tax Reports and Drilling Into Transaction Details

Reporting

Transactions and Reporting

Is shipping taxable?

Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

TaxCloud Taxability Information Codes (TIC)

Taxability and TICs

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

How does New York handle sales tax on apparel under \$110?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Understanding the difference between sales tax and use tax

What is Sales Tax Sourcing?

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

How do I know if I've reached Economic Nexus in a state?

What is Nexus?

What is Washington B&O Tax?

Tax Concepts

Building a custom API connection with TaxCloud

Building a direct API integration with TaxCloud

Reviewing and Submitting an Exemption Certificate

How to Add and Manage Integrations in TaxCloud

Video: How to add or disable an integration

General Integrations

How the QuickBooks Online Integration Works

Connecting TaxCloud to QuickBooks Online

Changing the Sales Tax Display Mode for QuickBooks Online

Managing Exempt Customers in TaxCloud for QuickBooks Online

Managing Invoices with Multiple Payments in Quickbooks (Real-Time Integration)

QuickBooks Online Integration: How to Resolve a Missing Account, Product Code, or Sales Tax Item Error