

| TIC | Label | Level | Description |
|:---|:---|:---|:---|
| 30000 | Computers, Electronics, and Appliances | Top-level | Parent category for computers, software, digital products, peripherals, and Energy Star / WaterSense appliances. |
| 20060 | ↳ Energy Star rated product | under 30000 | Any equipment, appliance, or electronics sold with the ENERGY STAR label (joint EPA/DOE program). For specific products, use 21001-21017. |
| 20105 | ↳ WaterSense products | under 30000 | A product meeting EPA water-efficiency/performance criteria and authorized to bear the WaterSense label. Use 21018-21023 for specific products. |
| 20106 | ↳ Water-conserving products | under 30000 | Items used/planted for conserving groundwater, recharging water tables, or reducing evaporation (soaker/drip hose, moisture controls, mulch, rain barrels, permeable ground cover, plants/trees/grasses, surfactants, soil/compost). Use 21023 for WaterSense landscape irrigation controllers. |
| 30015 | ↳ Software (custom) | under 30000 | Non-prewritten computer software (coded instructions) designed/developed to a specific purchaser's specifications, including upgrades. Modifying/enhancing prewritten software to a purchaser's specs remains prewritten unless separately stated. By default delivered on tangible storage media. |
| 30025 | ↳ ↳ Download (custom software) | under 30015 | Custom/non-prewritten software delivered by means other than tangible storage media. |
| 30035 | ↳ ↳ Delivered by installer (custom software) | under 30015 | Custom/non-prewritten software delivered via tangible storage media not physically transferred to the purchaser. |
| 30230 | ↳ ↳ Required Maintenance Contract | under 30015 | A software maintenance contract the customer must purchase as a condition of the retail sale of software. States may limit the definition (prewritten only, optional, mandatory, no-electronic-update variants, or update/upgrade-only). |
| 30240 | ↳ ↳ ↳ Download | under 30230 | Updates to non-prewritten software delivered by means other than tangible storage media. |
| 30250 | ↳ ↳ ↳ Delivered by installer | under 30230 | Updates to non-prewritten software delivered via tangible storage media not physically transferred to the purchaser. |
| 30040 | ↳ Software (prewritten) | under 30000 | Prewritten computer software not designed for a specific purchaser. Combining prewritten programs remains prewritten. Software developed for a specific purchaser but sold to others is prewritten. By default delivered on tangible storage media. |
| 30300 | ↳ ↳ Optional Maintenance Contract | under 30040 | A software maintenance contract the customer is not obligated to purchase as a condition of sale; may include training sessions. |
| 30310 | ↳ ↳ ↳ Download | under 30300 | Updates to prewritten software delivered by means other than tangible storage media. |
| 30320 | ↳ ↳ ↳ Delivered by installer | under 30300 | Updates to prewritten software delivered via tangible storage media not physically transferred to the purchaser. |
| 30400 | ↳ ↳ Updates only (media) | under 30040 | Optional updates-only maintenance contract, not required as a condition of purchase of prewritten software. |
| 30410 | ↳ ↳ ↳ Download | under 30400 | Updates to prewritten software delivered by means other than tangible storage media. |
| 30420 | ↳ ↳ ↳ Delivered by installer | under 30400 | Updates to prewritten software delivered by an installer. |
| 30430 | ↳ ↳ Support only | under 30040 | Optional support-only maintenance contract, not required as a condition of purchase of prewritten software. |
| 30070 | ↳ Remotely Accessed Prewritten Software | under 30000 | Prewritten software accessed remotely. (Referenced as a parent in the source for cloud/remote-access subcodes 93200-93206; its own definition row was not in the export.) |
| 93200 | ↳ ↳ Remote Processing Software | under 30070 | Remote data processing service controlled/directed by the customer using specialized or proprietary software. |
| 93201 | ↳ ↳ Remote Processing Service | under 30070 | Remote data processing service NOT controlled/directed by the customer using specialized/proprietary software. |
| 93202 | ↳ ↳ Infrastructure as a Service | under 30070 | Remote single- or multi-tenant server instances the customer remotely manages. |
| 93203 | ↳ ↳ Remote Storage Service | under 30070 | Separately stated remote data storage capacity. |
| 93204 | ↳ ↳ Remote CPU Service | under 30070 | Separately stated remote computing resources (may include remote storage). |
| 93205 | ↳ ↳ Remotely Accessed Software for Business Use | under 30070 | Prewritten remotely accessed software used exclusively for business. In all but one state, identical to 30070. |
| 93206 | ↳ ↳ Remotely Accessed Software for Personal Use | under 30070 | Prewritten remotely accessed software used exclusively for non-business purposes. |
| 30100 | ↳ Computer | under 30000 | An electronic device that accepts digital information and manipulates it based on a sequence of instructions. Often exempt during holidays if for individual (non-business) use. May be sold standalone or bundled with peripherals/software for a single price. |
| 93011 | ↳ ↳ Computer Peripheral | under 30100 | Input/display/control connected directly to a computer (monitor, keyboard, mouse, scanner, microphone, speakers). Excludes software, games, game peripherals (93012), printers (93015), printer supplies (93016), PDAs (93013). |
| 93012 | ↳ ↳ Gaming Peripherals | under 30100 | Input/display/control connected to a computer solely for gaming (joysticks, steering wheels, pedals). Excludes software or standard computer peripherals (93011). |
| 93013 | ↳ ↳ Personal Digital Assistants (PDAs) | under 30100 | A handheld data organizer. Excludes smartphones (Blackberry, iPhone, Android, etc.). |
| 93015 | ↳ ↳ Printers | under 30100 | Laser, ink jet, thermal transfer, or dot matrix printers. Excludes computer peripherals (93011) and printer supplies (93016). |
| 93016 | ↳ ↳ Printer Supplies | under 30100 | Paper, inks, toner cartridges, and printer repair/maintenance parts. Excludes printers, computers, peripherals, furniture. |
| 93018 | ↳ ↳ Equipment Protection Plan | under 30100 | Optional, separately stated charges for TPP maintenance/repair/warranty contracts. Not software maintenance contracts (30200-30430). Exempt entities may qualify with an exemption certificate. |
| 30101 | ↳ Bulk sales of computers | under 30000 | Bulk sales of computers. |
| 30200 | ↳ Prewritten software updates (parent node) | under 30000 | Parent/grouping node referenced by child TICs but not defined as its own row in the source export. Added so children nest correctly. |
| 30210 | ↳ ↳ Download | under 30200 | Updates to prewritten software delivered by means other than tangible storage media. (Parent node 30200 referenced but not defined as its own row in source.) |
| 30220 | ↳ ↳ Delivered by installer | under 30200 | Updates to prewritten software delivered via tangible storage media not physically transferred to the purchaser. |
| 30330 | ↳ Non-prewritten software updates (parent node) | under 30000 | Parent/grouping node referenced by child TICs but not defined as its own row in the source export. Added so children nest correctly. |
| 30340 | ↳ ↳ Download | under 30330 | Updates to non-prewritten software delivered by means other than tangible storage media. (Parent node 30330 referenced but not defined as its own row in source.) |
| 30350 | ↳ ↳ Delivered by installer | under 30330 | Updates to non-prewritten software delivered by an installer. |
| 30370 | ↳ Non-prewritten software updates (parent node) | under 30000 | Parent/grouping node referenced by child TICs but not defined as its own row in the source export. Added so children nest correctly. |
| 30380 | ↳ ↳ Download | under 30370 | Updates to non-prewritten software delivered by means other than tangible storage media. (Parent node 30370 referenced but not defined as its own row in source.) |
| 30390 | ↳ ↳ Delivered by installer | under 30370 | Updates to non-prewritten software delivered by an installer. |
| 31000 | ↳ Digital Products | under 30000 | Parent for products transferred electronically (obtained by means other than tangible storage media). |
| 31035 | ↳ ↳ Digital Audio-Visual Works (Movies) | under 31000 | A series of related images shown in succession imparting motion, with any accompanying sounds, obtained by means other than tangible storage media. |
| 31040 | ↳ ↳ ↳ Normal/permanent use | under 31035 | Digital audio-visual works with permanent-use rights. Excludes downloadable audio, streaming video, e-books, or less-than-permanent (rental) video (see 31050, 31060). |
| 31050 | ↳ ↳ ↳ Rental | under 31035 | Downloaded audio-visual works with rights of less than permanent use. |
| 31060 | ↳ ↳ ↳ Subscription | under 31035 | Downloaded or streaming audio-visual works with rights conditioned on continued payments. |
| 31065 | ↳ ↳ ↳ Reseller/Distributor | under 31035 | Digital audio-visual works sold to users other than the end user. |
| 31069 | ↳ ↳ Audio Works (Music) | under 31000 | Works from the fixation of musical, spoken, or other sounds (incl. ringtones), obtained by means other than tangible storage media. |
| 31070 | ↳ ↳ ↳ Normal/permanent use | under 31069 | Digital audio works (music, audio books) downloaded with permanent-use rights. Excludes downloadable video, streaming audio, e-books, or rental audio (see 31080, 31090). |
| 31080 | ↳ ↳ ↳ Rental | under 31069 | Downloaded audio works with rights of less than permanent use. |
| 31090 | ↳ ↳ ↳ Subscription | under 31069 | Downloaded or streaming audio works with rights conditioned on continued payments. |
| 31095 | ↳ ↳ ↳ Reseller/Distributor | under 31069 | Digital audio works sold to users other than the end user. |
| 93105 | ↳ ↳ ↳ Exempt Entity Works | under 31069 | Audio-visual works, literature, pamphlets, periodicals, tracts, and books published/sold by 501(c)(3) entities where no net earnings inure to a private individual/shareholder. |
| 31099 | ↳ ↳ Digital Books | under 31000 | Downloaded digital books with permanent-use rights (recreational, educational, religious). Excludes audio books (31070) and any digital goods delivered by tangible means. |
| 31100 | ↳ ↳ ↳ Normal/permanent use | under 31099 | Digital books with permanent-use rights. |
| 31110 | ↳ ↳ ↳ Rental | under 31099 | Digital books with rights of less than permanent use. |
| 31120 | ↳ ↳ ↳ Subscription | under 31099 | Digital books with rights conditioned on continued payments. |
| 31121 | ↳ ↳ ↳ Subscription (products transferred electronically) | under 31099 | Subscriptions to products transferred electronically. |
| 31125 | ↳ ↳ ↳ Reseller/Distributor | under 31099 | Digital books sold to users other than the end user. |
| 32000 | ↳ ↳ ↳ Digital textbooks | under 31099 | Digital textbooks. |
| 91001 | ↳ ↳ Credit Reports | under 31000 | An issued report of digital information used to establish creditworthiness of an individual or entity. |
| 93101 | ↳ ↳ Other/Miscellaneous | under 31000 | Electronically delivered (downloaded) digital goods with permanent-use rights (e.g., desktop wallpaper, ringtone, theme). Excludes prewritten software delivered electronically and mobile apps (use 30050). |
| 93102 | ↳ ↳ Digital Games | under 31000 | Games for computers or mobile devices. |
| 93103 | ↳ ↳ ↳ Downloadable Games | under 93102 | Games delivered via download with permanent or temporary use rights. Excludes online-game subscriptions or games delivered on tangible media. |
| 93104 | ↳ ↳ ↳ Online Games | under 93102 | Subscriptions to one or more online (server/internet-based) games or virtual worlds. Related game software is separate. |
| 93110 | ↳ ↳ News and Information | under 31000 | Newspapers and periodicals delivered electronically. |
| 93111 | ↳ ↳ ↳ Newspapers | under 93110 | Published works appearing as new editions daily or faster. Excludes video, audio, podcasts, e-books, periodicals. |
| 93112 | ↳ ↳ ↳ ↳ Single Issue | under 93111 | Downloadable single issues of newspapers. |
| 93113 | ↳ ↳ ↳ ↳ Subscription | under 93111 | Access to newspapers delivered via download or online, for periodic subscription fees. |
| 93115 | ↳ ↳ ↳ Periodicals | under 93110 | Published works appearing at regular intervals of more than one day. Excludes video, audio, podcasts, e-books, newspapers. |
| 93116 | ↳ ↳ ↳ ↳ Single Issue | under 93115 | Downloadable single issues of periodicals. |
| 93117 | ↳ ↳ ↳ ↳ Subscription | under 93115 | Access to periodicals delivered via download or online, for periodic subscription fees. |
| 93119 | ↳ ↳ Website (subscription-based) | under 31000 | See Remote Access to Prewritten Software (30070). |




Computers, Electronics & Appliances TICs

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

What is Sales Tax Sourcing?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

Understanding the difference between sales tax and use tax

How does New York handle sales tax on apparel under \$110?

What is Nexus?

What is Washington B&O Tax?

How do I know if I've reached Economic Nexus in a state?

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Is shipping taxable?

Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

Flags, Fuel & Agricultural TICs

Religious, Infant/Toddler & Collectibles TICs

Special Reporting & State Fees TICs

Business, Web Hosting, Construction & Household TICs

Services TICs

General & Administrative TICs

Foods & Beverages TICs

Telecommunications TICs

Medical & Hygiene TICs

Clothing, Sports & Accessories TICs

Understanding Taxability Information Codes (TICs)

Taxability and TICs

Tax Concepts

TaxCloud Onboarding Webinars

What is TaxCloud's Premium Trial?

How to Set Up and Manage Locations

How to Take Your Integration Live

Preparing For Onboarding

**How to Download Debug Logs in TaxCloud for WooCommerce**

Getting Started

How to add/remove a contact from your TaxCloud account.

How to Update My New Business Address With The States?

Best Practices for your TaxCloud Account

Verify Your TaxCloud Account is Complete for Calculations

How to Enable & Disable Tax Collection in a State

How do I reset my Password?

Video: How to complete your TaxCloud Business Profile

How to Use Multi-Account Login

How to Close Your TaxCloud Account and Cancel Subscription

I have a new EIN. How does that impact my TaxCloud account?

TaxCloud Account Lockout Policy

Account Management

How to create a TaxCloud account?

Account Setup

How can I get a copy of my TaxCloud invoice receipt?

How Payment Methods Are Used For Billing and Tax Funding

How do I change my default payment method?

How to Add a Payment Method in TaxCloud

Billing and Payments

Account and Billing

Understanding the difference between TaxCloud Starter and Premium Plans

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Plans and Pricing

What are API calls and what do they do?

Where to Find Your API Credentials

TaxCloud System Status

TaxCloud's APIs

What happens if I go over my allotment of orders?

What is an order in TaxCloud?

Understanding the Minnesota Delivery Fee

How to Speak to a member of each state's DOR

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

How do I find my Merchant Number?

What Services Does TaxCloud Provide?

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

What is a multi-state id or sstid?

How do I confirm a rate with TaxCloud?

What is a voluntary seller?

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

Can TaxCloud help with my State Income Taxes?

What are Home Rule States?

Understanding Nexus Threshold Calculations

General

How to Add an Exemption Certificate to TaxCloud

How to Upload Exemption Certificates in Bulk

What is an Exemption Certificate?

Exemptions and Certificates

TaxCloud Audit Support Overview

How to contact TaxCloud?

Support and Resources

Does TaxCloud Handle Sales Tax License Renewals?

Nebraska - Enforcement of Lien Notice

How to register in a new state and obtain my Sales Tax License

Louisiana State Sales Tax Rate Update

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

When To Forward a State Notice to Taxcloud

Arkansas - Excise, Waste Tire or Withholding Wage Tax

California - CDTFA Statement of Account

Colorado SUTS Filing Reminder Notices

Connecticut - Delinquency Notice

Florida - Credit Memo

Indiana - Notice of Proposed Assessment

Michigan - Business Taxes Registration Summary of Changes

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Rhode Island - Failure to Renew

Tennessee - Notice of Overpayment

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

Wyoming - License Certificate

State Notices and Licenses

When does TaxCloud pull my tax funding?

Understanding Tax Reports and Drilling Into Transaction Details

Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

Using the Download Center for Reports

Reporting

How to Import Partial Refunds via CSV

CSV Template Required Fields and Column Descriptions

When is the deadline to upload my transactions to TaxCloud?

Why are exempt sales taxing in my import?

What is TaxCloud's policy regarding Transaction import timing?

Upload Standalone Returns via CSV

How to Upload Transactions via CSV

How to Format Your CSV File for Transaction Uploads

How to Troubleshoot CSV Upload Errors

Uploading Transactions via CSV

Uploading Historical and Marketplace Transactions via CSV

Transactions: Import and Export

Setting the Transaction Shipping Destination

How to Manually Add a Transaction

Transaction Timestamp Policy

How to Filter Transactions with Advanced Search

Managing your transactions

How to manually return a transaction in TaxCloud?

Can I edit a transaction?

How to View and Share Transaction Details

How to Locate a Transaction URL in TaxCloud

Transactions: Overview

Navigating Your Tax Dashboard

Transactions and Reporting

Understanding TaxCloud's Filing Costs & Filing Subscription

What are TaxCloud Filing Fees?

Understanding Your Tax Reporting Page

What does it cost for TaxCloud to file for me in non-SST states?

Does TaxCloud file Withholding Tax?

Filing: General

How to Request TaxCloud to Begin Filing Sales Tax Returns

How do I confirm my filings have been submitted in SST / Streamline member states?

How to Stop Filings with TaxCloud

How can TaxCloud assist with Filing?

Enabling Filing in TaxCloud (via Thresholds Page)

I just got a filing frequency change notice, what should I do?

How do I know if TaxCloud is filing for me in a state?

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

Filing: Managing Filing in TaxCloud

Does TaxCloud File in Louisiana?

South Dakota - Sales & Use Tax Return Paper Form

Filing: State-Specific Workflows

Managing Your Tax Thresholds

Filing and Compliance

Updating to TaxCloud's new Shopify App (June 2024)

Shopify Order Import in TaxCloud

Shopify Reporting FAQ

Connecting TaxCloud to Shopify

How to Mark Customers Tax Exempt in Shopify

Keeping your TaxCloud and Shopify collection states in sync 

Shopify

Why do my TaxCloud orders have Fallback rates in BigCommerce?

Connecting TaxCloud to BigCommerce

Marking a Customer Exempt in BigCommerce

Upgrading from the Legacy BigCommerce Integration

BigCommerce

How to connect my Odoo store to TaxCloud

How to Connect my TaxCloud Account to Odoo Sale (Loyalty)

How To Connect my TaxCloud Account to Odoo Sale (Loyalty) - Delivery

How to Connect my TaxCloud Account to Odoo eCommerce

How to Connect my TaxCloud Account to Odoo Sale

How to Connect my TaxCloud Account to Odoo Amazon/TaxCloud Bridge

How to Connect my TaxCloud Account to Odoo TaxCloud & Subscriptions

Upgrading TaxCloud Modules in Odoo

Odoo

Connecting TaxCloud to WooCommerce

Enabling Exemptions In TaxCloud for WooCommerce

How to Configure WooCommerce Order Capture Behavior with TaxCloud

Understanding WooCommerce Integration Modes

How to Download Debug Logs in TaxCloud for WooCommerce

How to Enable Rate Limiting in TaxCloud for WooCommerce

WooCommerce

Troubleshooting QuickBooks Online Tax Calculation Errors

QuickBooks Online Integration: How to Resolve a Missing Account, Product Code, or Sales Tax Item Error