Please be sure that you have added the exemption certificate data into your TaxCloud portal. This can be done manually or via our APIs.

Please be sure that you have added the exemption certificate data into your TaxCloud portal. This can be done manually or via our APIs.

If you are set to Required it will ONLY exempt a transaction for a customer who has an exemption certificate in our system associated with their customerID.

Check out our article, [here](/doc/how-to-add-an-exemption-certificate-to-taxcloud-xfuUNu2Qnq), for instructions on manually adding exemption certificates.

Why are exempt sales taxing in my import?

Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding Tax Reports and Drilling Into Transaction Details

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

Using the Download Center for Reports

When does TaxCloud pull my tax funding?

Reporting

How TaxCloud tracks nexus thresholds

How Thresholds Work

Thresholds

CSV Template Required Fields and Column Descriptions

How to Import Partial Refunds via CSV

Upload Standalone Returns via CSV

How to Upload Transactions via CSV

Uploading Historical and Marketplace Transactions via CSV

How to Format Your CSV File for Transaction Uploads

How to Troubleshoot CSV Upload Errors

Uploading Transactions via CSV

What is TaxCloud's policy regarding Transaction import timing?

When is the deadline to upload my transactions to TaxCloud?

Transactions: Import and Export

Can I edit a transaction?

How to Filter Transactions with Advanced Search

How to Locate a Transaction URL in TaxCloud

How to manually return a transaction in TaxCloud?

How to View and Share Transaction Details

Managing your transactions

Transaction Timestamp Policy

Transactions: Overview

Transactions and Reporting

How to Set Up and Manage Locations

How to Take Your Integration Live

Preparing For Onboarding

TaxCloud Onboarding Webinars

What is TaxCloud's Premium Trial?

Getting Started

Best Practices for your TaxCloud Account

How do I reset my Password?

How to add/remove a contact from your TaxCloud account.

How to change the email address on your TaxCloud account

How to Close Your TaxCloud Account and Cancel Subscription

How to Enable & Disable Tax Collection in a State

How to Update My New Business Address With The States?

How to Use Multi-Account Login

I have a new EIN. How does that impact my TaxCloud account?

TaxCloud Account Lockout Policy

Verify Your TaxCloud Account is Complete for Calculations

Video: How to complete your TaxCloud Business Profile

Account Management

How to create a TaxCloud account?

Account Setup

How can I get a copy of my TaxCloud invoice receipt?

How Payment Methods Are Used For Billing and Tax Funding

Managing your Payment Methods in TaxCloud

Understanding Your Plans & Billing Page

Billing and Payments

Account and Billing

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Understanding the difference between TaxCloud Starter and Premium Plans

Plans and Pricing

TaxCloud System Status

What are API calls and what do they do?

Where to Find Your API Credentials

TaxCloud's APIs

Can TaxCloud help with my State Income Taxes?

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

How do I confirm a rate with TaxCloud?

How do I find my Merchant Number?

How to Speak to a member of each state's DOR

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

Understanding the Minnesota Delivery Fee

What are Home Rule States?

What happens if I go over my allotment of orders or filings?

What is a multi-state id or sstid?

What is a voluntary seller?

What Services Does TaxCloud Provide?

What's the difference between a lookup and an order?

General

How to Add an Exemption Certificate to TaxCloud

How to Upload Exemption Certificates in Bulk

What is an Exemption Certificate?

Exemptions and Certificates

How to contact TaxCloud?

TaxCloud Audit Support Overview

Support and Resources

Arkansas - Excise, Waste Tire or Withholding Wage Tax

California - CDTFA Statement of Account

Colorado SUTS Filing Reminder Notices

Connecticut - Delinquency Notice

Does TaxCloud Handle Sales Tax License Renewals?

Florida - Credit Memo

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

How to register in a new state and obtain my Sales Tax License

Indiana - Notice of Proposed Assessment

Louisiana State Sales Tax Rate Update

Michigan - Business Taxes Registration Summary of Changes

Nebraska - Enforcement of Lien Notice

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Rhode Island - Failure to Renew

Tennessee - Notice of Overpayment

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

When To Forward a State Notice to Taxcloud

Wyoming - License Certificate

State Notices and Licenses

Does TaxCloud file Withholding Tax?

Understanding TaxCloud's Filing Costs & Filing Subscription

Understanding Your Tax Reporting Page

What are TaxCloud Filing Fees?

What does it cost for TaxCloud to file for me in non-SST states?

Filing: General

Enabling Filing in TaxCloud (via Thresholds Page)

How can TaxCloud assist with Filing?

How do I confirm my filings have been submitted in SST / Streamline member states?

How do I know if TaxCloud is filing for me in a state?

How to Request TaxCloud to Begin Filing Sales Tax Returns

How to Stop Filings with TaxCloud

I just got a filing frequency change notice, what should I do?

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

Filing: Managing Filing in TaxCloud

Does TaxCloud File in Louisiana?

South Dakota - Sales & Use Tax Return Paper Form

Filing: State-Specific Workflows

Managing Your Tax Thresholds

Your First Filing with TaxCloud: What to Expect

Filing and Compliance

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

How does New York handle sales tax on apparel under \$110?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Is shipping taxable?

Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

Business, Web Hosting, Construction & Household TICs

Clothing, Sports & Accessories TICs

Computers, Electronics & Appliances TICs

Flags, Fuel & Agricultural TICs

Foods & Beverages TICs

General & Administrative TICs

Medical & Hygiene TICs

Religious, Infant/Toddler & Collectibles TICs

Services TICs

Special Reporting & State Fees TICs

Telecommunications TICs

Understanding Taxability Information Codes (TICs)

Taxability and TICs

Understanding the difference between sales tax and use tax

What is Nexus?

What is Sales Tax Sourcing?

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

What is Washington B&O Tax?

Tax Concepts

Connecting TaxCloud to Adobe Commerce or Magento

Marking Customers Exempt in Adobe Commerce

Adobe Commerce & Magento

Connecting TaxCloud to BigCommerce

Marking a Customer Exempt in BigCommerce

Upgrading from the Legacy BigCommerce Integration

Why do my TaxCloud orders have Fallback rates in BigCommerce?

BigCommerce

Connecting TaxCloud to Chargebee

Chargebee

CSV Upload

Building a custom API connection with TaxCloud

Building a direct API integration with TaxCloud

How to Add and Manage Integrations in TaxCloud

Reviewing and Submitting an Exemption Certificate

Video: How to add or disable an integration

General Integrations

Connecting TaxCloud to Miva

Miva

How to connect my Odoo store to TaxCloud

How to Connect my TaxCloud Account to Odoo Amazon/TaxCloud Bridge

How to Connect my TaxCloud Account to Odoo eCommerce

How to Connect my TaxCloud Account to Odoo Sale

How to Connect my TaxCloud Account to Odoo Sale (Loyalty)

How To Connect my TaxCloud Account to Odoo Sale (Loyalty) - Delivery

How to Connect my TaxCloud Account to Odoo TaxCloud & Subscriptions

Upgrading TaxCloud Modules in Odoo

Odoo

Assign product tax codes (TICs) in QuickBooks Desktop

Calculating and capturing tax in QuickBooks Desktop

Install the TaxCloud QuickBooks Plugin

Keeping the TaxCloud QuickBooks Plugin updated

Mark a customer tax-exempt in QuickBooks Desktop

Migrating to TaxCloud from Avalara or another tax tool (QuickBooks Desktop)

Set up your TaxCloud account for QuickBooks Desktop

TaxCloud QuickBooks Plugin settings reference

Troubleshooting the TaxCloud QuickBooks Plugin

QuickBooks Desktop

Calculating Sales Tax on Credit Memos

Calculating Sales Tax on Estimates

Preparing Your Invoice for Accurate Tax Calculation

Calculating Sales Tax on QuickBooks Online Invoices

QuickBooks Online

Integrations