States that are not a part of the SST program will sometimes assess your sales tax liability and issue a change in the frequency in which you are required to submit your sales tax liability to the state. If you get a filing frequency change notice, here is what to do:

States that are not a part of the [SST program](/doc/what-is-streamlined-sales-tax-sst-and-do-they-cover-taxcloud-services-6iV6ycHRCp) will sometimes assess your sales tax liability and issue a change in the frequency in which you are required to submit your sales tax liability to the state. If you get a filing frequency change notice, here is what to do:

## What if my filing frequency changes?

If you receive a notification from the state, **send a copy of the notice to the TaxCloud Support team via email or chat.** The team will ensure the filing frequency is updated and your returns are filed on time.

* **Notices must be sent to TaxCloud before the end of the filing period to ensure on-time filing.**
  * Ex) If you receive a notice indicating that the filing frequency is changing to monthly, and the first month at the monthly frequency is for the *May filing period,* then you must notify TaxCloud by *May 31st* to guarantee on-time filing for the May period.

## What is my filing frequency?

Once you have registered for a sales tax license, the state will designate the frequency with which you are required to submit your returns. The filing frequency can be monthly, quarterly, semi-annually, or annually, depending on the regulations of each state and your sales volume.

* It is important to adhere to the filing frequency assigned to your sales tax account.
* If you attempt to submit a return and payment using a schedule that does not match your state-assigned filing frequency, the state may assess penalty and interest fees on to your account.
* You may also be required to amend and correct previous filings.

## What if I do not know when my filing frequency is?

If you've registered for a sales tax license and you're not sure of your frequency, reach out to the state's DoR to confirm your filing frequency. We provide the contact for the [State DoRs in this article](/doc/how-to-speak-to-a-member-of-each-states-dor-K1TdADTpvW).

I just got a filing frequency change notice, what should I do?

Managing Your Tax Thresholds

South Dakota - Sales & Use Tax Return Paper Form

Does TaxCloud File in Louisiana?

Filing: State-Specific Workflows

Enabling Filing in TaxCloud (via Thresholds Page)

How can TaxCloud assist with Filing?

How do I confirm my filings have been submitted in SST / Streamline member states?

How do I know if TaxCloud is filing for me in a state?

Understanding TaxCloud's Filing Costs & Filing Subscription

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

How to Request TaxCloud to Begin Filing Sales Tax Returns

How to Stop Filings with TaxCloud

Filing: Managing Filing in TaxCloud

Does TaxCloud file Withholding Tax?

Understanding Your Tax Reporting Page

What are TaxCloud Filing Fees?

What does it cost for TaxCloud to file for me in non-SST states?

Filing: General

Filing and Compliance

What is TaxCloud's Premium Trial?

How to Take Your Integration Live

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TaxCloud Onboarding Webinars

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Getting Started

How Payment Methods Are Used For Billing and Tax Funding

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How to Add a Payment Method in TaxCloud

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TaxCloud Account Lockout Policy

I have a new EIN. How does that impact my TaxCloud account?

How to Close Your TaxCloud Account and Cancel Subscription

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Verify Your TaxCloud Account is Complete for Calculations

Video: How to complete your TaxCloud Business Profile

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How to Enable & Disable Tax Collection in a State

How to Update My New Business Address With The States?

Best Practices for your TaxCloud Account

Account Management

Account and Billing

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Understanding the difference between TaxCloud Starter and Premium Plans

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TaxCloud's APIs

Understanding Nexus Threshold Calculations

How do I confirm a rate with TaxCloud?

How do I find my Merchant Number?

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

What Services Does TaxCloud Provide?

What happens if I go over my allotment of orders?

What is a voluntary seller?

What is an order in TaxCloud?

Can TaxCloud help with my State Income Taxes?

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

How to Speak to a member of each state's DOR

What are Home Rule States?

What is a multi-state id or sstid?

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

Understanding the Minnesota Delivery Fee

General

What is an Exemption Certificate?

How to Upload Exemption Certificates in Bulk

How to Add an Exemption Certificate to TaxCloud

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How to contact TaxCloud?

TaxCloud Audit Support Overview

Support and Resources

Michigan - Business Taxes Registration Summary of Changes

Rhode Island - Failure to Renew

Colorado SUTS Filing Reminder Notices

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

Florida - Credit Memo

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

Arkansas - Excise, Waste Tire or Withholding Wage Tax

Louisiana State Sales Tax Rate Update

Does TaxCloud Handle Sales Tax License Renewals?

How to register in a new state and obtain my Sales Tax License

Indiana - Notice of Proposed Assessment

Nebraska - Enforcement of Lien Notice

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Tennessee - Notice of Overpayment

When To Forward a State Notice to Taxcloud

Wyoming - License Certificate

Connecticut - Delinquency Notice

California - CDTFA Statement of Account

State Notices and Licenses

Navigating Your Tax Dashboard

Understanding the Dashboard in Your <PERSON> Account

Navigating the TaxCloud Portal

Uploading Historical and Marketplace Transactions via CSV

How to Import Partial Refunds via CSV

CSV Template Required Fields and Column Descriptions

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When is the deadline to upload my transactions to TaxCloud?

Why are exempt sales taxing in my import?

Uploading Transactions via CSV

How to Upload Transactions via CSV

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How to Locate a Transaction URL in TaxCloud

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Transaction Timestamp Policy

How to Filter Transactions with Advanced Search

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Setting the Transaction Shipping Destination

How to Manually Add a Transaction

How to View and Share Transaction Details

Transactions: Overview

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Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

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Understanding Tax Reports and Drilling Into Transaction Details

Reporting

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Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

TaxCloud Taxability Information Codes (TIC)

Taxability and TICs

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

How does New York handle sales tax on apparel under \$110?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Understanding the difference between sales tax and use tax

What is Sales Tax Sourcing?

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

How do I know if I've reached Economic Nexus in a state?

What is Nexus?

What is Washington B&O Tax?

Tax Concepts

Building a custom API connection with TaxCloud

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Reviewing and Submitting an Exemption Certificate

How to Add and Manage Integrations in TaxCloud

Video: How to add or disable an integration

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How the QuickBooks Online Integration Works

Connecting TaxCloud to QuickBooks Online

Changing the Sales Tax Display Mode for QuickBooks Online

Managing Exempt Customers in TaxCloud for QuickBooks Online

Managing Invoices with Multiple Payments in Quickbooks (Real-Time Integration)

QuickBooks Online Integration: How to Resolve a Missing Account, Product Code, or Sales Tax Item Error

Troubleshooting QuickBooks Online Tax Calculation Errors

Managing your QuickBooks Online Product Catalog TICs in TaxCloud

Calculating Sales Tax on QuickBooks Online Invoices

Calculating Sales Tax on QuickBooks Online Sales Receipts

Calculating Sales Tax on Estimates

Calculating Sales Tax on Credit Memos

Calculating Sales Tax on Refund Receipts

QuickBooks Online

How to Download Debug Logs in TaxCloud for WooCommerce

Connecting TaxCloud to WooCommerce

Enabling Exemptions In TaxCloud for WooCommerce

How to Configure WooCommerce Order Capture Behavior with TaxCloud

Understanding WooCommerce Integration Modes

How to Enable Rate Limiting in TaxCloud for WooCommerce

WooCommerce-Plugin-Settings-Reference

WooCommerce

How to connect my Odoo store to TaxCloud

How to Connect my TaxCloud Account to Odoo Sale (Loyalty)

How To Connect my TaxCloud Account to Odoo Sale (Loyalty) - Delivery

How to Connect my TaxCloud Account to Odoo eCommerce

How to Connect my TaxCloud Account to Odoo Sale

How to Connect my TaxCloud Account to Odoo Amazon/TaxCloud Bridge

How to Connect my TaxCloud Account to Odoo TaxCloud & Subscriptions

Upgrading TaxCloud Modules in Odoo

Odoo

Connecting TaxCloud to BigCommerce

Marking a Customer Exempt in BigCommerce

Upgrading from the Legacy BigCommerce Integration

Why do my TaxCloud orders have Fallback rates in BigCommerce?

BigCommerce

Connecting TaxCloud to Shopify

Updating to TaxCloud's new Shopify App (June 2024)

How to Mark Customers Tax Exempt in Shopify

Shopify Reporting FAQ

Shopify

Connecting TaxCloud to Miva

Miva

Connecting TaxCloud to Chargebee

Chargebee

Connecting TaxCloud to Adobe Commerce or Magento

Marking Customers Exempt in Adobe Commerce

Adobe Commerce & Magento

Integrations