

| TIC | Label | Level | Description |
|:---|:---|:---|:---|
| 0 | General | Top-level | Any product or service that does not fit within the other defined categories. |
| 10000 | Administrative | Top-level | Parent category for shipping, handling, fees, trade-ins, discounts, and similar charges related to a sale. |
| 10005 | ↳ Gift Card | under 10000 | Gift certificates are treated like cash; no sales tax at purchase. When redeemed, sales tax applies to the total purchase amount, not the amount after the certificate is deducted. |
| 10010 | ↳ Service fees | under 10000 | Charges by the seller for services necessary to complete the sale (other than delivery, credit card processing, or installation), separately contracted or stated and not part of the sales price. |
| 10011 | ↳ Credit card processing or transaction fee | under 10000 | Credit card processing or transaction fee. |
| 10012 | ↳ Tariffs | under 10000 | Tariffs passed on to the customer. |
| 10013 | ↳ Compliance Fee and Buyer's Premium | under 10000 | Compliance fee and buyer's premium. |
| 10014 | ↳ Shipping insurance, optional | under 10000 | Shipping insurance that is optional to the purchaser. |
| 10015 | ↳ Shipping insurance, mandatory | under 10000 | Shipping insurance mandatory for the seller to ship/deliver the product. |
| 10040 | ↳ Installation Fees | under 10000 | Installation charges related to installation or configuration of tangible personal property. |
| 10060 | ↳ Value of trade-in | under 10000 | Value of TPP traded in may reduce selling price if separately stated. Many states limit trade-ins; use 10061-10065 for trade-ins with limitations. |
| 10061 | ↳ Trade-ins of like-kind property | under 10000 | Trade-ins of property of the same type or character. |
| 10062 | ↳ Trade-ins of non-like kind property | under 10000 | Trade-in of property not necessarily of the same type or character. |
| 10063 | ↳ Trade-ins of motor vehicles | under 10000 | Trade-in of registered motor vehicles. |
| 10064 | ↳ Trade-ins of watercraft on watercraft | under 10000 | Trade-in of titled/registered watercraft or vessels on the sale of registered/titled watercraft or vessels. |
| 10065 | ↳ Trade-ins of watercraft and trailer or outboard motor | under 10000 | Trade-in of watercraft and trailer, or outboard motor, on sale of watercraft or outboard motor by a licensed dealer (currently Ohio only). |
| 10070 | ↳ Telecom. non-recurring fees | under 10000 | Telecommunication nonrecurring charges. |
| 10080 | ↳ Employee discounts reimbursed by a third party on motor vehicles | under 10000 | Employee discounts reimbursed by a third party on sales of motor vehicles. |
| 10085 | ↳ Manufacturer rebates on motor vehicles | under 10000 | Manufacturer rebates on motor vehicles. |
| 10090 | ↳ Manufacturer coupons | under 10000 | Coupons issued by a manufacturer, supplier, or distributor entitling the purchaser to a price reduction, allowed by the seller who is reimbursed by the issuer. |
| 11014 | ↳ Inbound Freight | under 10000 | Charge by the seller to its customer for transportation/shipping/postage the seller pays its supplier to receive the property. |
| 11099 | ↳ Postage/Delivery | under 10000 | Delivery charges by the seller for preparation and delivery to a purchaser-designated location (transportation, shipping, postage, handling, crating, packing). Not separately stated = not excluded from sales price. Special direct-mail rules apply. For mixed exempt/taxable shipments, allocate the delivery charge by sales price or weight and tax only the taxable portion. |
| 11100 | ↳ ↳ Direct mail related | under 11099 | Printed material delivered by mail/delivery service to a mass audience or to a purchaser-provided mailing list where item cost is not billed directly to recipients. States may treat direct-mail delivery charges differently and may exclude some/all components: handling (11020), transportation/shipping (11021), or postage (11022). |
| 11020 | ↳ ↳ ↳ Handling fees (direct mail) | under 11100 | Direct mail handling, crating, packing, preparation for mailing/delivery, and similar charges. |
| 11021 | ↳ ↳ ↳ Transportation (direct mail) | under 11100 | Direct mail transportation, shipping, and similar charges. |
| 11022 | ↳ ↳ ↳ Postage/Shipping (direct mail) | under 11100 | Direct mail postage. |
| 90020 | ↳ ↳ F.O.B. Origin Shipping | under 11099 | Title passes at origin. |
| 90021 | ↳ ↳ F.O.B. Destination Shipping | under 11099 | Title passes at destination. |
| 90022 | ↳ ↳ Shipping (optional customer pickup) | under 11099 | Shipping charges where local pickup is an option. A few states (e.g., FL, MO) exempt shipping if the purchaser can avoid it by local pickup. Use only if the charge is separately stated AND pickup is available. If shipping is unavoidable, it is taxable. |
| 90041 | ↳ ↳ Installation Services (deprecated) | under 11099 | Deprecated non-standard code. Use TIC 10040 for installation fees related to installation/configuration of TPP. |
| 10001 | Shipping | Top-level | Transportation, shipping, postage, and similar charges. Use Postage/Shipping 11010 if charging the customer your actual shipping cost (per your shipping provider invoice). Use Shipping & Handling 11000 for flat-rate or marked-up shipping. |
| 11000 | ↳ Handling fees | under 10001 | Handling, crating, packing, preparation for mailing/delivery, and similar charges. |
| 11010 | ↳ Postage/Shipping | under 10001 | Transportation, shipping, postage, and similar charges. Use only if charging actual shipping cost (per provider invoice). For flat-rate or marked-up shipping, use Shipping 11013. |
| 11011 | ↳ Postage/Shipping USPS | under 10001 | Actual shipping cost via USPS (per provider invoice). For flat-rate or marked-up shipping, use 11013. |
| 11012 | ↳ Postage/Shipping/Pick-up Option | under 10001 | Actual shipping cost where the customer has a pick-up option (per provider invoice). For flat-rate or marked-up shipping, use 11013. |
| 11013 | ↳ Postage/Shipping With Markup | under 10001 | Shipping charges where the seller marks up the shipping charge (charges more than actual cost). |
| 11015 | ↳ Delivery charges by a utility | under 10001 | Delivery charges involving the sale of electricity, natural gas, or artificial gas by a utility (as defined by the state). |
| 11097 | ↳ Minnesota Retail Delivery Fee | under 10001 | 50-cent fee on transactions of $100 or more of taxable TPP and clothing delivered in Minnesota. Exemptions apply (exempt purchasers, food, drugs, medical devices, certain baby products). Retailer may (not required) collect it; if separately stated, excluded from sales price. |
| 11098 | ↳ Colorado Retail Delivery Fees | under 10001 | Retail sale of TPP delivered by motor vehicle to a purchaser in Colorado where the sale includes at least one item taxable under Article 26 of Title 39. |




General & Administrative TICs

What is Streamlined Sales Tax (SST) and do they cover TaxCloud services?

What is Sales Tax Sourcing?

Guidelines on When TaxCloud May Cover Penalties and Interest (P&I) for Sales Tax Fiilings

Understanding the difference between sales tax and use tax

How does New York handle sales tax on apparel under \$110?

What is Nexus?

What is Washington B&O Tax?

How do I know if I've reached Economic Nexus in a state?

Calculating sales tax on Digital Goods

Calculating sales tax on P.O. Boxes

Does TaxCloud Calculate Sales Tax for International Orders?

How does TaxCloud round sales tax?

Is the plus 4 zip code extension (9 digit zip) required to calculate sales tax?

Is shipping taxable?

Managing Product TIC Mapping with Product Catalog

Sales Tax Holidays & Product Codes (TICs)

Flags, Fuel & Agricultural TICs

Religious, Infant/Toddler & Collectibles TICs

Special Reporting & State Fees TICs

Business, Web Hosting, Construction & Household TICs

Services TICs

Foods & Beverages TICs

Telecommunications TICs

Computers, Electronics & Appliances TICs

Medical & Hygiene TICs

Clothing, Sports & Accessories TICs

Understanding Taxability Information Codes (TICs)

Taxability and TICs

Tax Concepts

TaxCloud Onboarding Webinars

What is TaxCloud's Premium Trial?

How to Set Up and Manage Locations

How to Take Your Integration Live

Preparing For Onboarding

**How to Download Debug Logs in TaxCloud for WooCommerce**

Getting Started

How to add/remove a contact from your TaxCloud account.

How to Update My New Business Address With The States?

Best Practices for your TaxCloud Account

Verify Your TaxCloud Account is Complete for Calculations

How to Enable & Disable Tax Collection in a State

How do I reset my Password?

Video: How to complete your TaxCloud Business Profile

How to Use Multi-Account Login

How to Close Your TaxCloud Account and Cancel Subscription

I have a new EIN. How does that impact my TaxCloud account?

TaxCloud Account Lockout Policy

Account Management

How to create a TaxCloud account?

Account Setup

How can I get a copy of my TaxCloud invoice receipt?

How Payment Methods Are Used For Billing and Tax Funding

How do I change my default payment method?

How to Add a Payment Method in TaxCloud

Billing and Payments

Account and Billing

Understanding the difference between TaxCloud Starter and Premium Plans

Changing your TaxCloud Subscription Plan

Fee Schedule: Understanding TaxCloud Fees

Plans and Pricing

What are API calls and what do they do?

Where to Find Your API Credentials

TaxCloud System Status

TaxCloud's APIs

What happens if I go over my allotment of orders?

What is an order in TaxCloud?

Understanding the Minnesota Delivery Fee

How to Speak to a member of each state's DOR

Does TaxCloud collect the Colorado Retail Delivery Fee (CO RDF)?

How do I find my Merchant Number?

What Services Does TaxCloud Provide?

Is TaxCloud collecting Illinois Retailer's Occupation Tax (ROT)?

What is a multi-state id or sstid?

How do I confirm a rate with TaxCloud?

What is a voluntary seller?

How to Speak to a Member of Each State's Tax Authority or Department of Revenue

Can TaxCloud help with my State Income Taxes?

What are Home Rule States?

Understanding Nexus Threshold Calculations

General

How to Add an Exemption Certificate to TaxCloud

How to Upload Exemption Certificates in Bulk

What is an Exemption Certificate?

Exemptions and Certificates

TaxCloud Audit Support Overview

How to contact TaxCloud?

Support and Resources

Does TaxCloud Handle Sales Tax License Renewals?

Nebraska - Enforcement of Lien Notice

How to register in a new state and obtain my Sales Tax License

Louisiana State Sales Tax Rate Update

Florida Hunting, Fishing, and Camping Sales Tax Holiday (Sept 8 – Dec 31, 2025)

When To Forward a State Notice to Taxcloud

Arkansas - Excise, Waste Tire or Withholding Wage Tax

California - CDTFA Statement of Account

Colorado SUTS Filing Reminder Notices

Connecticut - Delinquency Notice

Florida - Credit Memo

Indiana - Notice of Proposed Assessment

Michigan - Business Taxes Registration Summary of Changes

New Jersey - Certificate of Registration

North Carolina - Certificate of Registration

Rhode Island - Failure to Renew

Tennessee - Notice of Overpayment

Texas - Notice of Tax/Fee Due

Texas - Sales & Use Tax Return Paper Form

Wyoming - License Certificate

State Notices and Licenses

When does TaxCloud pull my tax funding?

Understanding Tax Reports and Drilling Into Transaction Details

Does Washington B&O (excise) Tax Appear in Your TaxCloud Reporting?

Understanding the differences between TaxCloud Tax Reporting and Your Platform's Tax Reporting

Using the Download Center for Reports

Reporting

How to Import Partial Refunds via CSV

CSV Template Required Fields and Column Descriptions

When is the deadline to upload my transactions to TaxCloud?

Why are exempt sales taxing in my import?

What is TaxCloud's policy regarding Transaction import timing?

Upload Standalone Returns via CSV

How to Upload Transactions via CSV

How to Format Your CSV File for Transaction Uploads

How to Troubleshoot CSV Upload Errors

Uploading Transactions via CSV

Uploading Historical and Marketplace Transactions via CSV

Transactions: Import and Export

Setting the Transaction Shipping Destination

How to Manually Add a Transaction

Transaction Timestamp Policy

How to Filter Transactions with Advanced Search

Managing your transactions

How to manually return a transaction in TaxCloud?

Can I edit a transaction?

How to View and Share Transaction Details

How to Locate a Transaction URL in TaxCloud

Transactions: Overview

Navigating Your Tax Dashboard

Transactions and Reporting

Understanding TaxCloud's Filing Costs & Filing Subscription

What are TaxCloud Filing Fees?

Understanding Your Tax Reporting Page

What does it cost for TaxCloud to file for me in non-SST states?

Does TaxCloud file Withholding Tax?

Filing: General

How to Request TaxCloud to Begin Filing Sales Tax Returns

How do I confirm my filings have been submitted in SST / Streamline member states?

How to Stop Filings with TaxCloud

How can TaxCloud assist with Filing?

Enabling Filing in TaxCloud (via Thresholds Page)

I just got a filing frequency change notice, what should I do?

How do I know if TaxCloud is filing for me in a state?

Why might my Direct Filing ACH be less than what TaxCloud is saying I collected.

Filing: Managing Filing in TaxCloud

Does TaxCloud File in Louisiana?

South Dakota - Sales & Use Tax Return Paper Form

Filing: State-Specific Workflows

Managing Your Tax Thresholds

Filing and Compliance

Updating to TaxCloud's new Shopify App (June 2024)

Shopify Order Import in TaxCloud

Shopify Reporting FAQ

Connecting TaxCloud to Shopify

How to Mark Customers Tax Exempt in Shopify

Keeping your TaxCloud and Shopify collection states in sync 

Shopify

Why do my TaxCloud orders have Fallback rates in BigCommerce?

Connecting TaxCloud to BigCommerce

Marking a Customer Exempt in BigCommerce

Upgrading from the Legacy BigCommerce Integration

BigCommerce

How to connect my Odoo store to TaxCloud

How to Connect my TaxCloud Account to Odoo Sale (Loyalty)

How To Connect my TaxCloud Account to Odoo Sale (Loyalty) - Delivery

How to Connect my TaxCloud Account to Odoo eCommerce

How to Connect my TaxCloud Account to Odoo Sale

How to Connect my TaxCloud Account to Odoo Amazon/TaxCloud Bridge

How to Connect my TaxCloud Account to Odoo TaxCloud & Subscriptions

Upgrading TaxCloud Modules in Odoo

Odoo

Connecting TaxCloud to WooCommerce

Enabling Exemptions In TaxCloud for WooCommerce

How to Configure WooCommerce Order Capture Behavior with TaxCloud

Understanding WooCommerce Integration Modes

How to Download Debug Logs in TaxCloud for WooCommerce

How to Enable Rate Limiting in TaxCloud for WooCommerce

WooCommerce

Troubleshooting QuickBooks Online Tax Calculation Errors

QuickBooks Online Integration: How to Resolve a Missing Account, Product Code, or Sales Tax Item Error