How to Add or Update Payment Method to your TaxCloud Account

This video explains how to add a Payment Method to your TaxCloud account


Adding a payment method:

Ensuring a seamless and secure payment process is essential for managing your TaxCloud account. Follow these steps to add a payment method to your TaxCloud account:

Step 1: Access the Settings > Payment Method Tab from the left side Main Menu navigation

  • Log in to your TaxCloud account. > Navigate to Settings , and locate the "Payment Method" tab.

Step 2: Expand the Payment Method Tab

  • Click on the "Payment Method" tab to expand the options.

Step 3: Add a Payment Method

  • Within the expanded tab, locate and click on the "Add Payment Method" button.

Step 4: Choose Payment Method Type

  • TaxCloud offers two payment method options: ACH (bank payment) and Credit Card.
  • Select your preferred payment method by clicking on either "ACH" or "Credit Card."

For ACH Payments:

  • If you choose ACH, click on "Enter Information."
  • Provide your billing address details.
  • Continue to add payment details, including the routing number and account number for the designated account.

For Credit Card Payments:

  • If you prefer a credit card, click on the credit card option.
  • Enter your credit card details, including the credit card number, expiration date, and the three-digit CVV number.

Credit Card payments incur a 7% convenience fee

Step 5: Save Your Payment Method

  • After entering the required information for your chosen payment method, click on the appropriate button to save your payment details.

Step 6: Confirmation

  • Verify that your payment method has been successfully added by checking the payment method tab.

Congratulations! You have now added a payment method to your TaxCloud account, ensuring a smooth experience for transactions and payments.


How do I update existing payment method?

Keeping your payment information up-to-date is crucial for a smooth experience with TaxCloud. Follow these simple steps to update your existing payment method:

Step 1: Sign In and Access Settings

  • Begin by signing in to your TaxCloud account.
  • Once logged in, navigate to the "Settings" section.

Step 2: Open Payment Methods

  • Within the "Settings" menu, locate and click on "Payment Methods."

Step 3: Locate the +Add Button

  • Look for the orange "+Add" button in the upper-right corner of the screen. Click on this button to initiate the process of updating your payment method.

Step 4: Choose Payment Method Type

  • After clicking "+Add," you will be prompted to select the type of payment method you want to update. You can choose between "Add Credit Card" or "Add Bank."

Step 5: Add Credit Card or Bank Information

For Credit Card:

  • If updating a credit card, enter the new credit card details, including the credit card number, expiration date, and the three-digit CVV number.

For Bank:

  • If updating a bank account, enter the necessary information, including the routing number and account number.

Step 6: Save Changes

  • Once you've entered the updated payment information, click on the "Add" button to save the changes.

Step 7: Verify Update

  • Confirm that your payment method has been successfully updated by checking the "Payment Methods" tab in your account settings.

You've now successfully updated your existing payment method on TaxCloud.

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