How to Add or Update Payment Method to your TaxCloud Account

In this article:

Add payment method
Update existing payment method

This video explains how to add a Payment Method to your TaxCloud account

Adding a payment method:

Ensuring a seamless and secure payment process is essential for managing your TaxCloud account. Follow these steps to add a payment method to your TaxCloud account:

Step 1: Access the Settings > Payment Method Tab from the left side Main Menu navigation

Step 2: Expand the Payment Method Tab

Click on the "Payment Method" tab to expand the options.

Step 3: Add a Payment Method

Within the expanded tab, locate and click on the "Add Payment Method" button.

Step 4: Choose Payment Method Type

TaxCloud offers two payment method options: ACH (bank payment) and Credit Card.
Select your preferred payment method by clicking on either "ACH" or "Credit Card."

For ACH Payments:

If you choose ACH, click on "Enter Information."
Provide your billing address details.
Continue to add payment details, including the routing number and account number for the designated account.

For Credit Card Payments:

If you prefer a credit card, click on the credit card option.
Enter your credit card details, including the credit card number, expiration date, and the three-digit CVV number.

Credit cards incur a 7% convenience fee when used to pay tax funding. However, the 7% convenience fee is not applied to subscription fees.

Step 5: Save Your Payment Method

After entering the required information for your chosen payment method, click on the appropriate button to save your payment details.

Step 6: Confirmation

Verify that your payment method has been successfully added by checking the payment method tab.

Congratulations! You have now added a payment method to your TaxCloud account, ensuring a smooth experience for transactions and payments.

How do I update existing payment method?

Keeping your payment information up-to-date is crucial for a smooth experience with TaxCloud. Follow these simple steps to update your existing payment method:

Step 1: Sign In and Access Settings

Begin by signing in to your TaxCloud account.
Once logged in, navigate to the "Settings" section.

Step 2: Open Payment Methods

Within the "Settings" menu, locate and click on "Payment Methods."

Step 3: Locate the +Add Button

Look for the orange "+Add" button in the upper-right corner of the screen. Click on this button to initiate the process of updating your payment method.

Step 4: Choose Payment Method Type

After clicking "+Add," you will be prompted to select the type of payment method you want to update. You can choose between "Add Credit Card" or "Add Bank."

Step 5: Add Credit Card or Bank Information

For Credit Card:

If updating a credit card, enter the new credit card details, including the credit card number, expiration date, and the three-digit CVV number.

For Bank:

If updating a bank account, enter the necessary information, including the routing number and account number.

Step 6: Save Changes

Once you've entered the updated payment information, click on the "Add" button to save the changes.

Step 7: Verify Update

Confirm that your payment method has been successfully updated by checking the "Payment Methods" tab in your account settings.

You've now successfully updated your existing payment method on TaxCloud.

Please note that if you have more than one bank account set up in your TaxCloud account, our system will automatically use the one that is set to "Primary". If neither is set as primary, we will automatically use the one that was added most recently.